Statement of Commitment
What Information Do We Collect?
The information we receive from you is voluntary.
When you register for myHNRY, we ask for your name, email address, mailing address, phone number, company, and title. We also ask for prior Bills of Lading or invoice numbers you have used with HNRY Logistics.
Please note that data protection laws in the United States differ from those in Canada. By providing us your personal information, you consent to the collection, transfer and processing of your personal information to and from both the United States and Canada and agree that your personal information may be subject to access requests from governments, courts or law enforcement in the United States according to the laws of the United States.
Information We Collect Automatically
Our online services (“Services”) Services collect some data automatically when you use the Services. We may obtain information by automated means such as through browser cookies, pixels, web server logs, web beacons and other technologies. Among other purposes, these technologies help us (1) remember your information so you will not have to re-enter it, (2) track and understand how you use and interact with the Services, (3) tailor the Services around your preferences, (4) manage and measure the usability of the Services, (5) understand the effectiveness of our communications, and (6) otherwise enhance the Services.
Information we may collect automatically includes information about
- your device, including MAC address, IP address, log information, device model, hardware model, IMEI number, serial number, subscription information, device settings, connections to other devices, mobile network operator, web browser characteristics, app usage information, sales code, access code, current software version, MNC, subscription information and randomized, non-persistent and resettable device identifiers, such as Personalized Service ID (or PSID), and advertising IDs, including Google Ad ID;
- your use of the Services, including clickstream data, your interactions with the Services (such as the web pages you visit, search terms, and the apps and features you use), the pages that led or referred you to the Services, dates and times of use of the Services; and
- your use of third-party websites, apps and features that are connected to certain Services.
Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or visiting http://www.allaboutcookies.org. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your device. The Services are not designed to respond to “do not track” signals received from browsers. Please note that without cookies you may not be able to use or benefit from all of the features of our Services.
Third-Party Web Analytics Services
Through certain Services, we may collect personal information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. We may use third-party analytics services on the Services, such as Google Analytics. The information we obtain may be disclosed to or collected directly by these providers and other relevant third parties who use the information, for example, to evaluate use of the Services or help administer the Services. To learn more about Google Analytics, please visit https://www.google.com/policies/privacy/partners/.
Online Tracking And Interest-Based Advertising
Through certain of the Services, both we and various third parties may collect information about your online activities to provide you with advertising about products and services tailored to your individual interests.
Because HNRY Logistics participates in various advertising networks, you may also see our ads on other websites or mobile apps. Ad networks allow us to target our messaging to users considering demographic data, users’ inferred interests and browsing context. These networks can track users’ online activities over time by collecting information through automated means, including through the use of browser cookies, web beacons, pixels, device identifiers, server logs and other similar technologies. The networks use this information to show ads that may be tailored to individuals’ interests, to track users’ browsers or devices across multiple websites and apps, and to build a profile of users’ online browsing and app usage activities. The information our ad networks may collect includes data about users’ visits to websites and apps that participate in the relevant ad networks, such as the pages or ads viewed, and the actions taken on the websites or apps. This data collection takes place both on certain Services and on third-party websites and apps that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts.
How Do We Use Your Information
The general information you provide helps us build a better website in terms of functionality and content. With your permission, we may occasionally notify you of news at HNRY Logistics that may be of interest to you.
We use your registration information to provide you with access to myHNRY to receive quotes, tracking and other information about shipping services from HNRY Logistics. The information that we collect in myHNRY directly relates to the application or task that you have asked us to perform, such as a pickup request. As with the general information, we’ll use what you have provided to continue to build better service and business overall.
Distribution of Information in HNRY Logistics
The general and specific information that we collect will be shared in our organization to perform the activities you’ve asked us to do. In addition, individual data will be aggregated and analyzed to understand customer trends and requirements, so that we can continue to provide a service that is reliable, responsive and efficient.
Third-Party Distribution of Information
We’ll ask for your consent before using your information for a purpose that extends beyond what you may reasonably expect from a freight company and that has a more significant privacy impact.
We also may disclose your information in special cases. For example, when we believe that we must disclose information to identify, contact or bring legal action against someone who may be violating our online terms, or may be causing injury to or interference with our rights or property, other website users or clients, or anyone else who may be harmed by such activities. We may disclose visitor information when subpoenaed, if ordered or otherwise required by a court of law, arbitrator, or other similar proceeding or the rules governing such a proceeding, for government investigations, with government agencies if required by law, and when we otherwise believe in good faith that any applicable law requires it.
Choice and Consent
The more we know about you, the better our ability to serve you and provide products and services that are of real value. Our website is a voluntary information channel that is open to you at all times. You always have a choice regarding the tools that you use and the information that you provide. We don’t ask questions for the sake of asking questions, but do so because it is pertinent to our ability to serve and know you better. You always have the right to access your personal information and to modify or delete it as you wish.
You may disable browser cookies in your browser or set your browser to warn you when a cookie is being sent. You may lose some features or functionality when you disable cookies. Remember, also, that disabling cookies is browser specific. If you log on using Google Chrome, you must also disable cookies in Safari if you use that browser at a different time.
Users from Outside the United States
The data protection and related laws of the United States may be different than those of your own country, including the European Union’s General Data Protection Regulation. This website is not intended for use by persons located in the European Union.
This website is also not intended to be used by those under the age of 18.
Users in California
California Civil Code Section 1798.83 permits our website visitors who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@HNRYLogistics.com. Please make sure to state that you are a California Resident.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in their web browsers. While the United States Federal Trade Commission has endorsed DNT, our Website does not support DNT codes. However, except in the case of analytics cookies, remarketing and other features of Google Display Advertising described above, our Website limits tracking to the internal uses described above. Except in the case of analytics cookies our Website does not track your use across multiple websites, however, other websites to which we link may. Please review their privacy policies to understand how you may be tracked.
California Consumer Privacy Act
After January 1, 2020, you will have additional rights under the California Consumer Privacy Act of 2018 (CCPA). If you are a resident of the State of California, you will have the right to:
- Request what personal information we have collected about you, where it was sourced from, what it is being used for, whether it is being disclosed or sold, and to whom it is being disclosed or sold;
- “opt out” of allowing a us to sell your personal information to third parties;
- require us to delete your personal information with some limited exceptions such as completing transactions, detecting security incidents and complying with legal obligations; and
- receive equal service and pricing even if your exercise your privacy rights under the CCPA.
The CCPA also provides that if a company has a privacy notice that allows you to opt-out or opt-in to the use of your personal information by third parties (such as advertisers or affiliated companies) for marketing purposes, the company may instead provide you with information on how to exercise your disclosure choice options.
We do not currently share your personal information with third parties for marketing purposes. Therefore, we do not maintain a list of third parties with whom we share personal information for marketing purposes. If that changes, we will update our privacy notice.
If you are a California resident and still wish to request information about how to exercise your third party disclosure choices after January 1, 2020, you must send a request to the by email or postal mail to the address below.
How to Contact HNRY Logistics
By phone or by email, we’re always available to you:
HNRY Logistics, Inc.
5200 W. 110th St.
Overland Park, KS 66211